VoIP and IP PBX in Western
November 2002

VoIP (Voice over IP) has been hyped for the past five years but has failed to deliver on its promises so far. The first part of this article will present some general facts and trends of the PBX (Private Branch eXchange) market in Western Europe, focussing on differences between brands, countries and types of products. We will then present the factors driving VoIP as well as those slowing down its develop-ment and finally, based on this analysis, our forecast for VoIP. More...

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